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Custom Towel FAQs

Do you have a question about our fantastic, personalized towels at Wrap It Up Towels? Please send us a note so we can update our page!

Customer Questions

We only use the highest quality cotton and natural fabrics to ensure a soft, durable, and absorbent product.

Yes, we are continually expanding our product offerings and have many fantastic color options to choose from.  Color of towels can be seasonal.

We offer ribbons, patches and monogramming and are starting to personalize the towels with more expansive names, sayings, and branding.

Yes, Wrap It Up Towels has sizes perfect for adults, teens, and infants. For example, our men’s sizes range from a small 24-27 waist to an XXXL 46 inches and above.

We recommend washing on warm settings using a safe detergent with similar toned colors or whites.

We offer some speedy delivery options based on the availability of our time resources. We put a lot of care into each order, so these are on a first-come, first-serve system.

Due to the nature of our gifts being highly personalized, all orders are final.  Please get in touch with us within 48 hours of receipt, and we’ll work with you to resolve defective or damaged items.

We are happy to work with major credit cards, PayPal, and are onboarding new payment methods as customers need.

At the moment, we are only shipping to the United States. We are expanding our shipping area soon, so be sure to check back often for your location.

Normal turnaround time is two weeks.  However, due to unforeseen circumstances turnaround time may take longer.

Have a Towel-Related Question?

We are happy to answer any questions you may have about our customized premium towels for adults, teens, and infants. Use our convenient contact form, and we will respond as soon as possible.